Reference

suster123 Privacy Policy for Your Account

The suster123 Privacy Policy explains how we collect, use and protect the account details you provide before entering the lobby.

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CONTACT ROUTES

Where to Ask About Your Privacy

A clear contact path helps you resolve a privacy question without repeating your account story. Start with the support route shown after sign-in and include the phone number linked to your account, the subject of your request and any relevant payment reference. We use those details to locate the correct record, while you should never send a password, wallet PIN or one-time verification code.

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Account privacy request

Ask us to access, correct or remove personal data through the account support path. Include your verified phone number so we can check that the request comes from you.

Wallet data question

For DANA, OVO, GoPay or QRIS records, provide the transaction reference and date rather than a PIN. We can trace the relevant entry without asking for secret credentials.

Device access concern

If an unfamiliar phone or browser appears in your account activity, tell us through support and change your password. We use the reported session details to investigate access.

CONTROL CHECKS

Six Ways We Handle Account Data

Privacy is managed through practical account steps rather than vague promises. We separate identity details from payment references where possible, limit internal access, and use device signals to spot unusual sign-ins.

Phone verification

We use your verified phone number to connect the account to the correct person, send access checks and process privacy requests. We do not need your wallet PIN for identity confirmation.

Device signals

Login time, browser type and device details help us identify unusual account access. These signals support security checks around the lobby, wallet status and account changes.

Cookie controls

Cookies help remember session settings and measure page use. You can manage browser cookie controls, though turning them off may require another sign-in when returning to the account.

Payment separation

DANA, OVO, GoPay, QRIS and bank references are used to match a requested transaction. We retain the reference needed for status checks without storing your wallet secret.

Retention checks

We keep records for as long as needed for account operation, security, disputes or legal duties. When a record is no longer needed, our handling process removes or de-identifies it.

Change requests

You may ask us to access, correct or delete eligible personal data. Send the request through account support with your verified phone details so we can protect the account.

Privacy Policy Questions for Indonesian Accounts

These Privacy Policy answers focus on the account steps you are most likely to ask about before opening access. We explain what happens to phone, device, cookie and wallet data, how to request a change, and why certain records may stay available after a transaction or security check.

The suster123 Privacy Policy covers account registration, phone verification, device activity, cookies, support messages, game activity and payment references connected with DANA, OVO, GoPay, QRIS or bank routes.

We use your phone number to create and verify the account, confirm important access requests and locate your records when you ask for a Privacy Policy change or data copy.

Yes. We may keep transaction references, status events and account links for DANA and QRIS, along with OVO, GoPay, bank transfer or virtual account activity. We do not ask for wallet PINs.

You can request a correction through the account support path. Include your verified phone number, the field that needs changing and supporting context, while leaving out passwords and one-time codes.

Send an access request through support after signing in where possible. We may confirm your phone details before preparing the records connected with your account, device activity and payment references.

Retention depends on the purpose of each record. We may keep transaction, security or dispute data for as long as needed for legal duties, account protection or status checks.

Ask us to delete eligible data through the privacy contact route. Some records may remain when required for security, dispute handling, accounting or other duties, and access depends on local law.

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